1. Information We Collect

We may collect the following types of information:

Personal Information

When you voluntarily provide it to us, including:NameEmail addressPhone numberBilling informationMailing addressSocial media handlesTicket purchase details

Non-Personal Information

Automatically collected information such as:Browser typeDevice informationIP addressWebsite usage dataCookies and analytics data

2. How We Use Your Information

We may use your information to:Process ticket purchases and transactionsSend event updates and promotional emailsRespond to inquiries and customer service requestsImprove website functionality and user experienceProvide marketing communicationsAdminister contests, giveaways, or promotionsSupport charitable initiatives connected to the event

3. Ticketing & Payment Processing

Ticket purchases may be processed through third-party ticketing or payment providers. We do not store full payment card information on our servers.Please review the privacy policies of any third-party payment or ticketing platforms used on the website.

4. Email Communications

By subscribing to our mailing list or purchasing tickets, you may receive:Event announcementsLineup updatesPromotional offersSponsor-related communicationsYou may unsubscribe at any time using the link provided in our emails.

5. Cookies & Analytics

Our website may use cookies and similar technologies to:Improve website performanceUnderstand visitor behaviorPersonalize content and marketingWe may also use third-party analytics tools such as Google Analytics.You can modify your browser settings to disable cookies if preferred.

6. Information Sharing

We do not sell your personal information.We may share information with:Trusted service providersPayment processorsTicketing platformsMarketing partnersSponsors associated with the eventLegal authorities when required by law

7. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, misuse, or disclosure.However, no online platform can guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites, including sponsor websites and charitable organizations such as the Tunnel to Towers Foundation.We are not responsible for the privacy practices or content of third-party websites.

9. Children’s Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

10. Your Rights

Depending on your location, you may have rights related to:Accessing your personal informationRequesting corrections or deletionOpting out of marketing communicationsTo make a request, please contact us using the information below.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

For questions regarding this Privacy Policy, please get in touch with us:
📧 SmoothJazz4Heroes@gmail.com

One Night. One Mission.

#SJ4Heroes